Hair O Graft respects your privacy. This policy explains what information we collect, how we use it, and the choices you have when you visit our clinic or this website.
When you book a consultation, call us, or fill out a form on this website, we may collect your name, phone number, email address, and address. During treatment, our specialists also record relevant medical and health information needed to assess and care for your skin, hair, or dental concern.
Your information is used to schedule appointments, provide the right treatment, follow up on your recovery, respond to enquiries, and share updates about your care. We do not use your personal or medical details for anything beyond delivering and improving our services.
Your medical records and treatment history are kept strictly confidential. Access is limited to the specialists treating you and authorised clinic staff involved in your care.
We do not sell or rent your personal information. Details may only be shared with diagnostic labs or associate specialists where necessary for your treatment, or when required by law.
Our website may use basic cookies to understand how visitors use our pages and to improve your browsing experience. This information is used only in an aggregated form and is not linked back to your identity.
We take reasonable physical and electronic precautions to protect the personal and medical information held with us from unauthorised access, loss, or misuse.
You may request to access, update, or request deletion of your personal information held with us at any time by getting in touch with the clinic directly.
We may update this policy from time to time to reflect changes in our practices. Any revisions will be posted on this page along with an updated date.
If you have any questions about this policy or how your information is handled, reach out to us and our team will be happy to help.