These terms set out what to expect when you book an appointment, visit our clinic, or use this website. By using our services, you agree to the points below.
Appointments can be booked by phone, through our website, or in person. We recommend arriving a few minutes early so your consultation can start on time. Treatments are recommended only after a proper assessment by our specialists.
Before any procedure, you will be briefed on the treatment, expected outcomes, and possible risks. Treatment proceeds only after your informed consent, and you're free to ask questions at any stage.
We understand plans change. Please inform us as early as possible if you need to cancel or reschedule, so we can offer the slot to another patient and adjust your care plan accordingly.
Treatment costs are shared with you upfront during consultation, with no hidden charges. Refunds, where applicable, are assessed case by case and depend on the stage of treatment already delivered.
Please share your complete medical history and any medications truthfully, and follow the aftercare instructions given by our specialists. This helps us deliver safe and effective treatment.
Content on this website is for general information only and does not replace an in-person medical consultation. You agree to use this site lawfully and not misuse any content, images, or material published here.
While we follow proven clinical methods and take every reasonable precaution, individual results can vary. Hair O Graft is not liable for outcomes arising from incomplete medical history or not following aftercare guidance.
We may revise these terms from time to time to reflect changes in our services or policies. Updates will be posted on this page along with a revised date.
If anything here is unclear, reach out to us and our team will be happy to walk you through it.